Employment
South Bay Family Health Care is an innovative primary care clinic that has been committed to providing quality health care for uninsured and underinsured families and individuals since 1969. For four decades our diverse and dedicated professionals have been essential in helping us fulfill that mission. If you have a passion for health care and want to make a difference in the community, then South Bay Family Health Care could be the opportunity you seek.
Nutritionist (1 part-time , non-exempt position)
Position reports to: Clinic Services Manager
Position Summary:
Provide comprehensive and relevant nutritional information to patients of the clinic. Advise and develop relevant literature that will be provided to patients.Job Responsibilities:
- Educate and counsel patients on the importance of diet and exercise and how it impacts their chronic disease.
- Educate and evaluate patients about nutrition and administer medical nutrition therapy as part of the healthcare team.
- Impact and empower patients to improve their quality of life through healthy eating habits.
- Work with practitioners to positively impact disease prevention management for patients.
- Assist patients to retain and adhere to healthy diets.
- Track new nutrition trends, and develop and implement nutritional programs for the clinic patients.
- Provide current nutritional information to the healthcare team.
Qualifications:
- Bachelor's degree with major in Dietetics, Foods and Nutrition, or equivalent; must be credentialed/registered through CDR (Commission on Dietetic Registration).
- Previous experience as a Registered Dietician.
- Ability to perform clinical responsibilities within the organization's established guidelines in an organized, efficient manner; ability to relate and communicate well to all cultural and ethnic groups in the community; ability to work within a team setting and with volunteers; ability to support the goals of the organization; ability to be flexible with work schedules and sites.
- Bilingual, English/Spanish, preferred.
- Ability to work independently, have initiative, and be proactive.
- Current CPR certification.
Supervising RN (1 full-time, non-exempt position)
Position reports to:
Chief Operations Office and Medical DirectorPosition Summary:
The Supervising RN will assist in the development, implementation and maintenance of systems to continuously improve the quality of care and services delivered to SBFHC patients. This position will also provide training and guidance to SBFHC’s medical support staff to promote and ensure adherence to organization’s established protocols and government agencies’ medical protocols and guidelines. Responsibilities include some direct patient care to SBFHC’s patients.Job Responsibilities:
- Provide triage, medication refill and laboratory follow-up services to SBFHC patients.
- Coordinate SBFHC’s Clinical Quality Improvement activities.
- Assist in the development, implementation and documentation of systems to monitor and evaluate the quality, appropriateness and outcome of care and services delivered to SBFHC patients.
- Monitor and track outcomes of the organization’s clinical QI improvement programs, including appropriate documentation and recordkeeping.
- Assist in the development, maintenance and monitoring of appropriate medical recordkeeping practices.
- Maintain awareness of current clinical treatment and information in assigned area.
- Provide training and guidance to SBFHC’s medical support staff to ensure adherence to organization’s established protocols and government agencies’ medical protocols and guidelines to include Laboratory/Phlebotomy services and follow-up, and Medication Dispensary policies.
- Participate in and inform support staff of clinical practice updates.
- Monitor Medical Assistants’ certifications and skills.
- Proactively identify problems that might impact directly, or indirectly, the provision of care or access to care within scope responsibility.
- Participate in monthly peer review/chart audit program.
- Coordinate with Clinic Managers and COO to ensure preparedness for provider site audits and regulatory compliance audits.
- Strictly adhere to universal precautions as established by the Center for Disease Control and Prevention, Occupational Safety and Health Administration, DHS/OA and SBFHC.
- Provide direct patient care within scope of licensure.
- Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
- Maintain positive relationships with co-workers, patients and volunteers.
- Attend staff, provider and administrative meetings.
- Other duties as assigned.
Qualifications:
- Education and Experience – Current RN license, State of California, with no pending or previous disciplinary action from any state licensing entity, restrictions or pending disciplinary actions; Bachelor Degree of Nursing (BSN); Current CPR certification; Minimum of 1 year full-time nursing experience within the last 3 years.
- Knowledge – Of state-of-the-art medical scientific and treatment methods in area of specialty, awareness of current medical, educational and psychosocial intervention procedures.
- Ability - Must have excellent written and verbal communication skills; excellent people skills including the ability to interact with a multi-disciplinary clinical team, management and volunteers. Perform clinical responsibilities within the organization’s established guidelines in an organized, efficient manner; ability to relate and communicate well to all cultural and ethnic groups in the community; ability to support the goals of the organization; ability to be flexible with work schedules and sites.
Staff Physician (1 full-time, exempt position)
Position reports to:
Chief Operations Office/Medical DirectorPosition Summary:
A Staff Physician will provide clinical case management support to staff providers; provide primary and family planning care to SBFHC's patients; interface with management to provide clinical input on the development and implementation of policies and procedures; meet with providers on an ongoing, regular basis to discuss concerns and opportunities for care improvements; perform patient assessments, physical examinations, order/perform necessary laboratory and diagnostic tests, proficiency testing, prescribe and dispense medications in compliance with SBFHC's established medical protocols.Qualifications:
- Valid medical license in state of California with no pending or previous disciplinary action from any state licensing entity.
- Current Board Certification in Family or Internal Medicine.
- Current DEA license.
- Current CPR certification, health care provider.
- Knowledge of state-of-the-art medical, scientific and treatment methods in area of specialty, and an awareness of medical, educational and psychosocial intervention procedures.
- Strong organizational, written and verbal skills.
- Ability to relate and communicate well with a diverse patient population.
- Ability to work within a team setting and with volunteers.
- Bilingual (English/Spanish) preferred but not required.
- Flexibility with work sites and schedules.
Dental Assistant (1 part-time, non-exempt position)
Position reports to:
Clinic Services ManagerPosition Summary:
The Dental Assistant will assist the Dentist in providing dental care to patients. The Dental Assistant is responsible for the following: assist dentist at chairside, including evacuation, mixing medications and amalgam; four-handed chairside technique, etc.; preparation and cleaning of the operatory according to accepted infection control standards; taking and developing X-rays as directed by dentist; chart documentation, as directed by dentist; operating and cleaning sonic instrument cleaning machine, bagging instruments; operating and cleaning autoclave and keeping appropriate records; filing patients' charts; assisting in coordinating appointments, confirmations and recalls.Qualifications:
- High School Diploma or GED required.
- Certificate from an accredited Dental Assisting program
- At least 6 months work experience in a clinic, medical office or other health care facility.
- State of California Radiation Safety Certificate
- Coronal Polishing Certificate
- Current CPR certification (Healthcare Provider)
- Bilingual (English/Spanish)
- Strong written and verbal communication skills.
- Ability to maintain patient/client confidentiality; demonstrate complete discretion when discussing patient information; adhere to all HIPAA guidelines/regulations
- Must have the ability to relate and communicate well with a diverse patient population.
- Must be flexible with work sites.
Medical Records (1 full-time, non-exempt position)
Position reports to:
Clinic Services ManagerPosition Summary:
The Medical Records Clerk is responsible for maintaining the medical records of South Bay Family Health Care's patients including preparing patient charts, registration forms and Superbills for the following day; preparing new patient charts; ensuring all documents are properly filed and presented in the chart; processing requests for medical records.Qualifications:
- High School Diploma or GED
- At least 6 months work experience in a clinic, medical office or other health care facility.
- Bilingual (English/Spanish) required
- Very strong verbal and written communication skills
- Ability to relate and communicate well with a diverse patient population, work within a team setting and with volunteers
Medical Intake/Checkout Counselor (1 full-time, non-exempt position)
Position reports to:
Clinic Services ManagerPosition Summary:
The Intake/Checkout Counselor will receive, register and assess patients for program placement. Answer phones; take payments; and prepare the appropriate documents and forms for the patient's medical record. Prepare charts and Superbills for the following day and ensure all documents are properly filed and present in the chart. Consistently provide exceptional customer service and maintain positive interactions with all levels of staff.Required Skills and Qualifications:
- High School Diploma or GED equivalent
- Bilingual (English/Spanish) required.
- 1-2 years cashiering or cash handling experience or completion of an accredited Medical Billing program.
- Proficient in operating a PC based computer system as well as proficiency in using basic office software, Microsoft Word, Excel and Power Point, Internet research.
Appointment Scheduler (1 part-time, non-exempt position)
Position reports to:
Appointment Scheduling ManagerPosition Summary:
The Appointment Scheduler pre-registers patients, schedules appointments, and refers callers, as appropriate, to outside agenciesJob Responsibilities:
- Answers the SBFHC appointment line in a courteous, efficient and professional manner.
- Obtains/verifies basic patient demographic information.
- Schedules patient appointments.
- Adheres to strict standards regarding client confidentiality, informed consent, and disclosure as required by California law and agency policy.
- Performs other reasonably related duties as assigned by supervisor.
Qualifications:
- High School Diploma or GED required.
- Ability to multi-task in a fast pace environment.
- Experience with Windows-based computer program.
- Ability to perform assigned responsibilities within SBFHC’s established guidelines in an organized, efficient manner.
- Very strong verbal communication skills.
- Ability to relate and communicate well with a diverse patient population.
- Ability to work within a team setting and with volunteers.
- Bilingual (Spanish/English) required.
Medical Assistant (2 full-time, non-exempt position)
Position reports to:
Clinic Services ManagerPosition Summary:
A Medical Assistant will prepare patient/client for clinician visit; review medical assessment and history forms; perform general nursing duties and oversee receipt of diagnostic studies; provide assigned program health education information within funding program guidelines to SBFHC clients and community members; facilitate the smooth flow of clients and patients and work within the organization by interacting well with patients, clients, staff members and providers.Qualifications:
- High School Diploma or GED required.
- Certificate of completion from an accredited Medical Assisting program.
- At least 6 months work experience in a clinic, medical office or other health care facility.
- Bilingual (English/Spanish) required.
- Current CPR certification.
- Strong written and verbal communication skills.
- Must have the ability to relate and communicate well with a diverse patient population.
- Must be flexible with work sites.
IT Assistant (1 part-time, non-exempt position)
Position reports to:
IT DirectorPosition Summary:
Under the direction of the Information Technology (IT) Director, the Information Technology (IT) Assistant assists SBFHC staff in the use and operation of hardware and software systems in accordance with SBFHC's established technology policy; identifies, researches and resolves technical problems; maintains, analyzes, troubleshoots and repairs computer systems, hardware and computer peripherals. Assists the IT Director with the ongoing maintenance of all systems and software.Job Responsibilities:
- Assist the IT Director in the implementation of new software, hardware, and/or modifications related to SBFHC's existing IT equipment.
- Clean, modify and repair technological equipment and hardware including computers, monitors, mouse, keyboards, printers, scanners, faxes and phones.
- Provide Help Desk support to SBFHC staff via on-site assistance, telephone and/or remote connectivity.
- Document, track and monitor reported problems to ensure a timely resolution.
- Prepare necessary technological equipment for new employees (computer, phone, etc.)
- Under the direction of the IT Director, assign user accounts, e-mail accounts, and re-set passwords.
- Assist the IT Director in general office and administration duties.
- Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
- Other duties, as assigned
Qualifications:
- Bachelors' degree or equivalent experience.
- Minimum two (2) years help desk work experience in a multi-site Microsoft domain environment.
- Experience supporting servers, desktops, printers, and peripherals in a network environment.
- Working knowledge of Microsoft Office 2007.
- Ability to problem solve, using a step-by-step, considered approach.
- Excellent verbal and written communication skills.
- Ability to work and communicate well with all levels of staff and with volunteers.
- Able to meet deadlines and work with accuracy and attention to detail.
- Able to work both as a team member and independently.
- Reliable transportation with valid driver license and proof of current auto insurance.
- Bilingual, English/Spanish helpful, but not required.
- Flexible schedule required.
South Bay Family Health Care offers an
Excellent Benefit Package
Cafeteria Plan with Health, Dental, Flexible Spending and Pension Plan components
Paid Holidays and PTO
Please submit cover letter and resume to:
South Bay Family Health Care Human Resources
23430 Hawthorne Boulevard, Suite 210
Torrance, CA 90505
Fax: 310-802-6178
Equal Opportunity Employer